Customer feedback is an important part of any business. Feedback help new customers gain trust in doing business with us and help us continually improve how we conduct business in the future. We regularly survey our customers on their satisfaction levels and ask for their feedback on how we can continuously improve to meet their evolving needs. Year after year, our clients have reported over 90% satisfaction with ECM's service, delivery, and exceptional quality products.
If we have already had the pleasure of doing business with you, Thank you. Please take a moment to fill out our review form to share your experience with us.
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"Investing in innovation is key in a world where change is a constant. Companies who recognize the importance of advancing an agenda driven by competitiveness and productivity will be well prepared to face the challenges and seize the opportunities of the market. Ultimately, investments create jobs. As a City we appreciate leading edge companies that are willing to risk their capital to grow and make a contribution to our standard of living and quality of life."
Mayor Maurizio Bevilacqua, City of Vaughan -
"We have enjoyed a business relationship with Elias Custom Metal for over 5 years. We’ve always them to be a professional and reliable supplier whose product quality and price consistently met our expectations."
Brent Easson -
"I am writing to recommend the services of Elias Custom Metal. I have been using Elias to manufacture our enclosure needs for the past 4 plus years, and have always been completely satisfied with the outcome. They have high quality workmanship, are punctual, and offer competitive rates.The staff at Elias Metal is knowledgable and helpful, anytime we have questions they are answered promptly and efficiently. I am extremely satisfied with the way they conduct their business and the quality of the products."
Melanie Culver -
"Over the past few years, I have had the pleasure of working with ECM on many custom fabrication projects where the ECM-supplied enclosures were part of an overall solution put together by ABB for our local customers. The quality and timeliness have been excellent but what we really value is the responsiveness to our sometimes emerging requirements and the truly collaborative nature of the interactions between our respective teams. In much the same way that our local utility customers value doing business with ABB because we are both local and easy to engage during project development, we see the same advantage dealing with ECM. If I can ever be of assistance in discussing our experience with ECM to another client or potential client, I would be happy to do so."
Steve Chomyc -
"I would like to strongly recommend Elias Custom Metal to any company looking for a custom metal fabrication shop. Their dedication to their customer’s product is an extremely valuable asset. Their readiness to provide the best quality has made them a valuable supplier. Everyone involved has shown professionalism and a positive approach in all of our business dealings. We look forward to continuing to grow our business with Elias."
Olivia Salvian -
"I would like to thank Elias Custom Metal for being one of our most professional and dependable suppliers. We’ve successfully worked with Elias Custom Metal for over 15 years. We have a solid relationship with them and it’s due to the integrity of everyone at Elias Custom Metal we are happy to reference or recommend them."
Mikhail Yamchshikov
